Banking & Professional Services

OF THE WORLD’S 30 LARGEST BANKS WORK WITH US

40+

countries where ISS supports banking clients

20,000

ISS employees working in banking

10,000

banking locations supported daily

cases

Supporting success

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Facilities management and banking: what to expect in 2023

Group Business Development Director Mark Arcari highlights the trends he anticipates this year—and how ISS is approaching them.

Facilities management and banking what to expect in 2023

CASE

How ISS helped a client adapt to the changing global workplace

Global Account Director Mike Feeman shares how an ambitious contract transformation project led to closer client collaboration and improved workplace experience.

how iss helped a client adapt to the changing global workplace

case

Perfectly aligned: partnering to retain talent in professional services

What does it mean to “think Nordic and act local”? Henrik Møhl, Nordic Key Account Director at ISS, tells us how ISS helped one of its clients develop a strategy for unifying services across four European countries—building a partnership for the benefit of all.

ISS Banking partnership

End-to-end services for the banks of the future

Bringing together experts from every facilities management field, we create the right conditions for you to attract and retain top talent by making your place of work the place to be – and empowering people to be productive.

WORKPLACE

Making places that work for you

We design and manage workplaces around the needs of your employees and customers, optimising your use of space, reducing costs, and increasing collaboration, productivity and wellbeing.

Workplace

FOOD

Keeping people, places and the planet healthy

Keep employees satisfied and working productively with fresh, nutritious meals, alongside initiatives to increase health and wellbeing and reduce food waste in the workplace.

Food

CLEANING

Raising the standards for hygiene

Our hygiene, deep cleaning and disinfection services for banks are designed to meet your specific needs as well as government guidelines and requirements for safety. And with products like PURE SPACE, we restore confidence for your employees and customers through scientific and third-party verification.

Cleaning

TECHNICAL

Safeguarding your workplaces and systems

Keep your business running efficiently at 100% uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance from our skilled engineers and building maintenance experts – offering strategic, tactical and operational know-how on energy management, capital projects, asset management and much more.

Technical

SUPPORT

A warm concierge-style welcome

Creating a sense of safety and belonging begins at “hello.” From the front-of-house to the mailroom, we offer concierge-level service designed to inspire next-level employee and customer loyalty.

Support

SECURITY

Keeping your people and premises safe

We can help keep your bank secure and resilient, minimising risks for your employees while ensuring your visitors are in safe hands.

Security

BANKING AND PROFESSIONAL SERVICES

Meet our experts

GLOBAL HEAD OF BANKING AND PROFESSIONAL SERVICES

Dr. Mark Forret

25+ years’ developing client solutions across APAC, EMEA and the Americas, providing global account management services for multinational organisations across multiple industries, including clients in the banking, technology, and professional services sectors.

GLOBAL BUSINESS DEVELOPMENT DIRECTOR, BANKING & PROFESSIONAL SERVICES

Mark Arcari

20+ years of international experience in the Facility Management industry and Business Development area working with banking customers.