Social Sustainability

Connecting people and places to make the world work better

At ISS, our purpose is to ‘connect people and places to make the world work better’ – a purpose that underscores our commitment to delivering social sustainability. 

Social sustainability, as we define it, refers to the measurable positive impact we generate for our placemakers, our clients, and local communities. This impact is fuelled by our dedication to social equity, achieved through responsible business practices that emphasize respect, inclusivity and opportunities for all. 

As a sustainable workplace provider, we have a collective responsibility to consider how our business activities improve equality, community resilience and well-being for the people and the places where we work, now and in the future. 




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placemakers or their family members received an ISS recognised qualification

Social Sustainability at ISS

We are a gateway to decent work for people from all economic backgrounds. Our 3 core commitments offer our placemakers and their families further opportunities to improve their social and economic status. 

Living wage

We pledge to work together with policy makers, our clients and suppliers to increase the implementation of living wages across our industry.  

Recognised qualifications

We commit to giving 100,000+ placemakers or their family members an ISS recognised qualification by end 2025.  

Respect and recognition

We partner with all stakeholders to demonstrate the value that all placemakers bring to our workplaces, striving for continued recognition and respect. 

Download our report on Unlocking the S in ESG

This report discusses the increasingly important role social sustainability is having in the workplace. We address how to create more inclusive work environments and how collaboration between companies and service providers means that we can create a better future together.  

Download free report/insights/insights/sustainability/report
2024_Social Impact speakers_Margot

Building a culture where everyone is respected and valued puts us on the path to our goal of being the global Company of Belonging, which is why social sustainability is of paramount importance to us. 

Margot Slattery - Global Head of Diversity, Inclusion, Belonging & Social Sustainability, ISS World Services A/S

Social Sustainability Stories