Press release image

NEW STRATEGY

ISS launches OneISS strategy with new operating model

With OneISS, we will become the most respected global leader in integrated facility services and strengthen our position as number one in cleaning.

Read the 2020 Annual Release documents

Press releaseAnnual Report 2020CR Report 2020

Industries

Making your world work better

Smart, integrated facility services can help your organisation grow profitability, boost efficiency and gain a competitive edge – all while freeing you to focus on your core business. We adapt to your needs and ongoing transformation. Whichever industry, whichever place, we’re there to enhance your success.

Banking

Life science

Aviation

Healthcare

Technology

More industries

People and business do better in a PURE SPACE

With PURE SPACE you not only achieve a new, higher standard of hygiene, you also get the data you need to maintain cleanliness,  troubleshoot risk of contamination and influence the right behaviour.

Learn more

HOW WE WORK

Creating value for your company

Whether it’s hospitals healing patients, airports welcoming passengers or banks and tech firms attracting the best talent, we’re here to help your business reach its potential. Let us connect your people and places by providing you with people who care, high standards and intelligent solutions.

People who care_Graded

HOW WE WORK

People who care

Every ISS person in every customer facility is one of us – trained, equipped, motivated and working to high standards. They are devoted to your safety, productivity and wellbeing. Our people care about the people they support, always adding a human touch to create places that deliver and delight.

Read more
High Standards_Graded

HOW WE WORK

High standards

We follow – and set – the leading standards for the international facility services industry, ensuring customers enjoy a smooth and hassle-free integrated service solution that not only meets company policies and regulatory requirements but exceeds them.

Read more
Intelligent Solutions_Graded

HOW WE WORK

Intelligent solutions

We understand places from top to bottom and can help you connect your people and places – from shaping workplace strategies to optimising through technology and spatial design. We’re constantly collaborating with customers, industry experts and suppliers to predict future trends, ensuring you benefit from the latest innovations in service management, workplace design and smart buildings.

Read more
Learn more about how we work

OUR SERVICES

From strategy to delivery

Our people care. Few global organisations have the power to deliver the range and, more importantly, the quality of services that we do, supported entirely by our own dedicated employees.

DK_2019_Bygningsstyrelsen_workplace 121219 (15)
All Services
Food_Graded
Food
Hero image option 2_Graded
Cleaning
Hero image_Graded
Technical
DK_2019_Bygningsstyrelsen_workplace 121219 (13)
Workplace
Hero image_Graded
Security
Hero image_Graded
Support

Investor

Invest in an industry leader focused on people and places

In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. We bring all of this to life through a unique combination of data, insight and service excellence at customer sites across globe.

Turn-around targets

Above 4%

EBIT-margin when entering 2023

2021

Positive Free Cash Flow

and Strongly improving in 2022

 Below

3x EBITDA

Leverage by FY 2022

Read more

INSIGHTS

Stories about people, places and planet

DE_2019_DTAG_Technical_July_29

CASE

Helping Deutsche Telekom stay connected 24/7

In its first full year providing technical services to Deutsche Telekom, ISS achieved something that the customer has never experienced before – 0% unplanned downtime – an impressive achievement that gave the German population and emergency services unbroken internet and mobile connectivity in 2020, a year when it was needed most.

Helping Deutsche Telekom stay connected 24 7
people wayne fang top 1

PEOPLE

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19. Supporting the valiant and extensive efforts at Khoo Teck Puat Hospital (KTPH) was Wayne Fang’s M&E team.

Wayne Fang
APM Terminals MVII

CASE

Maasvlakte II by APM Terminals

One of the world’s largest ports was looking for a partner that could help them manage transparency while reducing costs and increasing efficiency. Through our integrated facility services, Maasvlakte II found a holistic solution that keeps their people happy and their terminals running smoothly, freeing them to focus on their core business.

Maasvlakte II by APM Terminals

PEOPLE MAKE PLACES

Over 60K customers across 30+ countries