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REOPENING PLACES

It’s time to reopen – and rethink – your workplaces

Your people and places have been through a lot. We’re here to ensure safety, reinstate confidence and rethink the future. Learn more about our solutions for your ‘great reopening’.

Read the 2020 Annual Release documents

Press releaseAnnual Report 2020CR Report 2020

Industries

Making your world work better

Smart, integrated facility services can help your organisation grow profitability, boost efficiency and gain a competitive edge – all while freeing you to focus on your core business. We adapt to your needs and ongoing transformation. Whichever industry, whichever place, we’re there to enhance your success.

Banking

Life science

Aviation

Healthcare

Technology

More industries

People and business do better in a PURE SPACE

With PURE SPACE you not only achieve a new, higher standard of hygiene, you also get the data you need to maintain cleanliness,  troubleshoot risk of contamination and influence the right behaviour.

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HOW WE WORK

Creating value for your company

Whether it’s hospitals healing patients, airports welcoming passengers or banks and tech firms attracting the best talent, we’re here to help your business reach its potential. Let us connect your people and places by providing you with people who care, high standards and intelligent solutions.

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HOW WE WORK

People who care

Every ISS person in every customer facility is one of us – trained, equipped, motivated and working to high standards. They are devoted to your safety, productivity and wellbeing. Our people care about the people they support, always adding a human touch to create places that deliver and delight.

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HOW WE WORK

High standards

We follow – and set – the leading standards for the international facility services industry, ensuring customers enjoy a smooth and hassle-free integrated service solution that not only meets company policies and regulatory requirements but exceeds them.

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HOW WE WORK

Intelligent solutions

We understand places from top to bottom and can help you connect your people and places – from shaping workplace strategies to optimising through technology and spatial design. We’re constantly collaborating with customers, industry experts and suppliers to predict future trends, ensuring you benefit from the latest innovations in service management, workplace design and smart buildings.

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Learn more about how we work

OUR SERVICES

From strategy to delivery

Our people care. Few global organisations have the power to deliver the range and, more importantly, the quality of services that we do, supported entirely by our own dedicated employees.

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All Services
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Food
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Cleaning
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Technical
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Workplace
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Security
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Support

Investor

Invest in an industry leader focused on people and places

In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. We bring all of this to life through a unique combination of data, insight and service excellence at customer sites across globe.

Turn-around targets

Above 4%

EBIT-margin when entering 2023

2021

Positive Free Cash Flow

and Strongly improving in 2022

 Below

3x EBITDA

Leverage by FY 2022

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INSIGHTS

Stories about people, places and planet

ISS Austria – Digital Learning

BLOG

A learning culture that supports diversity

With a highly diverse workforce, we adapt learning and development to the needs of our people – ensuring they gain the skills they need to succeed and stay safe.

ISS Austria Digital Learning
Jillian Fergeau

PEOPLE

Paying attention to people and their development

Over the past 15 years, Jillian Fergeau has seized development opportunities at ISS, transitioning from a cargo handler to the Head of Facility Management for the Grand Est region in France.

Jillian Fergeau
Case Happy or not

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Bringing Trust and Transparency to the Canteen Experience

Customer satisfaction measurement is key to the work we do; we use annual as well as project-specific surveys to measure satisfaction, including real-time feedback tools such as Happy or Not. This tool has been used recently for a global manufacturing company to measure satisfaction at their workplace restaurants around the world.

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PEOPLE MAKE PLACES

59,000+ customers across 30+ countries