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Consistent service quality through integrated delivery
Modern workplaces play a critical role in performance, culture, and talent retention. Integrated Facility Services bring services together under a single, coordinated model, helping organisations improve efficiency, service quality and cost control while supporting their strategic objectives.
We excel in your no-core activities
Working with us, everything starts with your needs: Your need to increasing productivity, shifting fixed cost to more flexible models, empowering your people, managing risk and staying focused on your core business. Integrated Facility Services brings these needs together through a single operational model that supports consistent delivery across your organisation.
Self-delivery through people who care
ISS stands out for one simple reason – we manage all your services through our own dedicated and engaged employees. By self-delivering rather than outsourcing, we retain direct control over service quality, improve operational efficiency, and maintain consistent standards across your workplaces.
Cost leadership
An integrated approach to facility services supports stronger cost control through supply chain consolidation, operational efficiency and scale. This delivers advantages compared with single-service or fragmented multi-service models, supported by integrated workplace technologies.
Consistent service quality
Our commitment to consistent service quality is achieved through our unique self-delivery model and clearly defined operational frameworks. Together, these enable uniform excellence across service lines and precise control over the quality of our service delivery.
Reduced risk
Organisations face increasing operational and compliance risk. In response to the growing need for robust risk management, we adeptly navigate and mitigate risks daily for our customers. With more than 125 years of experience and established operational frameworks, ISS supports comprehensive and integrated risk management across all service lines, helping reduce complexity and improve resilience.
Innovative solutions
Our Integrated Facility Services are supported by established technology platforms that help optimise operational, financial and sustainability performance. Paired with advanced data analytics and smart building technologies, we enable better insight and coordination across services and sites.
All about integrated facility services
Learn how facility management simplifies processes, optimises operating costs and supports the value retention of your buldings.
Integrated Facility Services bring multiple services together in one coordinated model, helping organisations run more efficiently, improve service quality and manage costs more effectively while supporting their wider business goals.
ISS brings a broad range of facility services together in one integrated solution. This can include cleaning, technical services, asset maintenance, workplace services, energy and sustainability management, and digital solutions that help monitor, manage and optimise building performance.
By connecting services under one model, Integrated Facility Services reduce complexity, improve coordination and make day-to-day operations easier to manage. Organisations benefit from more efficient processes, clearer cost structures, consistent service quality and better long-term protection of their buildings and assets.
ISS supports a wide range of working environments, from manufacturing and healthcare sites to offices, specialist facilities and complex estates. Each solution is tailored to the organisation’s environment, people, operations and business needs.
Every building and organisation has different requirements. ISS works with you to understand your environment, processes and current service setup, then develops an integrated service model designed around your specific needs.
By combining services, clear processes, digital insights and operational expertise, ISS creates an efficient and reliable operating model that improves cost transparency, supports building performance and helps your organisation focus on what matters most.
Empowering people through better workplaces
Let’s discuss how Integrated Facility Services can help create consistent, well-managed environments that support performance, efficiency, and day-to-day operations.