Customers need choices of service level options for different types of transport assets, from a quick refresh to full service and deep clean. Options have to be tailored to customers’ market offerings, in support of the quality and price expectations of passengers.
Customers’ margins are under continuous pressure in competitive transport markets. Facilities providers must have ability to offer services to high standards at reduced cost.
Security and compliance
The strict regulations for security, health and safety require full compliance. This needs an effective management regime for assurance, with appropriate record keeping and auditing.