HEALTHCARE

Places that heal with people who care 

The best healthcare facilities provide world-class services to patients, visitors and staff: from the warm and friendly service they receive to the food they need for recovery. At ISS, we're experts at supporting the patient journey. We share our customers’ purpose to become healthcare providers of choice and create clinic and hospital environments where people want to work and deliver great care – taking pride in sending patients home healthy and happy.  

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100

+

key accounts in healthcare

700

+

hospitals across THE WORLD 

MEETING YOUR NEEDS

Experts in health and care

We place your needs at the heart of the solution, designing a service offering that solves your challenges, supports your objectives and strengthens your brand reputation, creating value at every stage of the process.

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HIGH STANDARDS

Compliance is about patient care

We deliver our services in compliance with national and local standards and regulations while leveraging ISS best practices and innovations from across the globe – from the UK to Singapore – to ensure patients receive safe care and treatment.  

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INTELLIGENT SOLUTIONS

Insights and technology that supports health and well-being

As your integrated partner and brand ambassador, we use ISS global procedures and best practices in combination with the latest smart technology and business intelligence to constantly innovate and improve – providing strategic insights and advice on how to optimize your healthcare facilities and create an even better patient journey.

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PEOPLE WHO CARE

Attracting and retaining the best talent

Our people care about creating the best work environment for your healthcare professionals – enabling you to attract and retain the best doctors, nurses and hospital staff in the industry.

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CASE

Caring for an entire hospital

How could one of the biggest hospitals in the world – with more than 2 million patients a year – outsource their facility services to a single provider and ensure everything ran smoothly? We provided the answer in the form of Integrated Facility Services.

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OUR SERVICES

Your patients’ needs in focus

As your strategic partner, we deliver a friendly, clean and safe environment for your patients, visitors and employees. Our global healthcare expertise enables us to add value, innovate and transform services to deliver optimal productivity, compliance and exceptional patient and visitor experiences. Our people are part of the healing process. They take the pressure off doctors, caregivers and other healthcare professionals, so they can focus on what really matters – helping patients heal.

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CLEANING

Creating clean and safe environments healthy spaces

Our specialist healthcare cleaning teams work to the highest standards of patient hygiene and safety, reducing the risk of healthcare-associated infections.

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FOOD

Food that supports health and recovery

The food we serve to patients is as important to their recovery as their medication. Working closely with nutritionists and patients – and using food management technology – we design and deliver menus that help patients on their journey to optimal health by balancing nutrition, increasing hydration and meeting allergy and dietary needs. and nursing patients back to optimal health.

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TECHNICAL

Maintaining your workplaces and systems

A successful healthcare facility should run like a well-oiled machine. Our technical services team can help you keep critical systems running smoothly and effectively 24/7 to ensure patient safety.

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SUPPORT

A smiling face and a helping hand

We understand the importance of first impressions in healthcare, which is why we place great emphasis on training and employee engagement. With a strong sense of purpose, our own people will personally care for your patients, visitors and premises – taking pride in making your place best-in-class.

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SECURITY

Keeping your people and premises safe

Operating in a safe environment is crucial for any business. We provide a range of security services, including front of house, concierge and manned guarding – managing risk and keeping your patients, visitors and employees safe.

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Contact ISS

Are you are interested in our services or do you have questions about something else? We are here to help.

INSIGHTS

Stories about people, places and planet

ISS Austria – Digital Learning

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A learning culture that supports diversity

With a highly diverse workforce, we adapt learning and development to the needs of our people – ensuring they gain the skills they need to succeed and stay safe.

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PEOPLE

Paying attention to people and their development

Over the past 15 years, Jillian Fergeau has seized development opportunities at ISS, transitioning from a cargo handler to the Head of Facility Management for the Grand Est region in France.

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Case Happy or not

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Bringing Trust and Transparency to the Canteen Experience

Customer satisfaction measurement is key to the work we do; we use annual as well as project-specific surveys to measure satisfaction, including real-time feedback tools such as Happy or Not. This tool has been used recently for a global manufacturing company to measure satisfaction at their workplace restaurants around the world.

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PEOPLE MAKE PLACES

40.500+ customers across 30+ countries