ISS is results oriented and we believe that customers want to see measurable performance in terms of quality improvement, cost reduction, high passenger satisfaction and optimal value.
We ensure that targets, data capture and KPI regimes are aligned to customer objectives, so that the results we achieve have a positive impact on your business.
Our goal is to support your value creation by delivering optimum value in facilities services and we self-monitor our delivery quality and account development initiatives to drive this.
- High performance against turnaround time targets and KPIs
- Service cost reductions
- High passenger satisfaction scores
- Measurable improvements in quality standards
- Capable responses to all contingency situations to keep the customer business operations moving