We ensure that targets, data capture, and KPI regimes are aligned with customer standards and objectives so that the results we achieve have a positive impact on your service routines.
Our goal is to support your efficiency by delivering optimum value in facilities services, and we self-monitor our delivery quality and account development initiatives to drive this.
- Documented and audited compliance with regulatory hygiene standards
- Significant reductions in non-compliance incidents following transition to ISS self-delivery
- Joint QHSE teams to drive performance levels in quality, health, safety and environmental standards. Have achieved certification in accreditation standards, including ISO 9001, OHSAS 18001, ISO 14001, BICSc
- Measurable results in the support of patient recovery times
- High service user satisfaction levels
- Cost savings targets delivered