INSIGHTS

Meet our people

Our people care about the people they support, and with their own diverse backgrounds and passions, add a human touch to create places that deliver and delight.

UK PEOPLE STORIES

Meet the UK team

We are proud to share stories from our amazing colleagues here

IRELAND PEOPLE STORY

Health & Safety at the heart of our business

Lisa Hughes HSEQ Manager looks after the health, safety and wellbeing of our colleagues, customers and contractors in Ireland. Her award-winning approach ensured that during the Covid-19 pandemic, new protocol and associated training was communicated within a matter of hours to 3,000+ people

UK PEOPLE STORY

Bringing military experience to a career in procurement

Tim Ives is Head of Indirect Procurement with ISS and came to this career path alongside his journey as an Army Reservist where he is a Geographic Technician. He describes his journey in the forces and the benefits his military experience brings to ISS and the Facilities management sector

People story Tim Ives/insights/insights/people-stories/people-story---tim-ives

UK PEOPLE STORY

Driving effective, sustainable energy solutions

Kirsty Adams, Energy Bureau Manager, made the transition from Technical Services into Sustainability. She explains the part she plays to ensure effective and responsible energy consumption

Meet Kirsty Adams - Energy Bureau Manager/insights/insights/people-stories/people-story---kirsty-adams

UK PEOPLE STORY

Supporting customers on their Sustainability journey

Siobhan Riordan - Head of Sustainability, explains that everyone - from the cleaner to the CEO - has a part to play in a more sustainable future

Meet Siobhan Riordan - Head of Sustainability/insights/insights/people-stories/people-story---siobhan-riordan

UK PEOPLE STORY

A passion for data drives sustainable outcomes

Perran Cothey has worked in energy management with ISS since June 2014 and joined the ISS UK Sustainability team to assist with new energy optimisation projects.

Meet Perran Cothey - Energy Manager/insights/insights/people-stories/people-story----perran-cothey

UK PEOPLE STORY

From Graduate to Greenwich

Fawn O'Brien reflects on her journey at ISS from the graduate scheme to Key Account Director for Lewisham and Greenwich NHS trust and her pride in the way her colleagues responded to the challenges of Covid-19

Meet Fawn O'Brien - Key Account Director/insights/insights/people-stories/people-story--fawn-obrien

UK PEOPLE STORY

Delivering services fit for a (future) King

Silvia Robu shares her 14 year journey at ISS starting as a ward cleaner to her current Account Manager role, via a Royal birth.

Meet Fawn O'Brien - Key Account Director/insights/insights/people-stories/people-story---silvia-robu

GLOBAL PEOPLE STORIES

People stories from across the ISS World

High angle view of child hands holding ukraine flag painted heart isolated on white background

PEOPLE

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

Sebastian Orzechowski/insights/insights/people-stories/sebastian-orzechowski

PEOPLE

Paying attention to people and their development

Over the past 15 years, Jillian Fergeau has seized development opportunities at ISS, transitioning from a cargo handler to the Head of Facility Management for the Grand Est region in France.

Jillian Fergeau/insights/insights/people-stories/jillian-fergeau

PEOPLE

Honesty, passion and respect – the keys to an exciting career at ISS

A career in ISS offers lots of professional challenges and rewards, as Wilson Selvaraj has discovered during his 16-year journey.

Wilson Selvaraj/insights/insights/people-stories/wilson-selvaraj

People

ISS food expertise passed to Australian students

One of ISS Australia’s head chefs has been passing on his culinary knowledge to a group of eager school students. Rob Fillmore has been volunteering his free time to hold planned cooking classes for around 10 high school students.

Rob Fillmore/insights/insights/people-stories/rob-fillmore

PEOPLE

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19. Supporting the valiant and extensive efforts at Khoo Teck Puat Hospital (KTPH) was Wayne Fang’s M&E team.

Wayne Fang/insights/insights/people-stories/wayne-fang

PEOPLE

Vicki Garret and Sue Pilgrim

Because of COVID-19, the Australian Government needed more focus on protecting students' health and safety. It meant we needed 1700 extra cleaners. Here's how Sue Pilgrim and Vicki Garrett swiftly onboarded and trained the new employees to meet the customer's needs.

Vicki Garret and Sue Pilgrim/insights/insights/people-stories/vicki-garret-and-sue-pilgrim

PEOPLE

Being part of something more by protecting life and property

Meet Meleah Kielty. She is a security officer at a customer location in Hiawatha, Iowa in the United States. Meleah and her team protect the customers and the site by providing 24-hour security service. Read about her working day and what empowers her.

Meleah Kielty/insights/insights/people-stories/meleah-kielty

PEOPLE

Sights set high at ISS

Mareike Nieden has been part of the ISS team since 2019. As a test engineer, she is responsible for ensuring that we are supplied with mobile data, broadcast and television around the clock.

Mareike Nieden/insights/insights/people-stories/mareike-nieden

PEOPLE

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theatres – are spotlessly clean, for the safety of patients and staff. Behind this huge effort is a dedicated 550-person team, led by the passionate and driven Rozita Khamis.

Rozita Khamis/insights/insights/people-stories/rozita-khamis

PEOPLE

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.

Kevin Hosking/insights/insights/people-stories/kevin-hosking

PEOPLE

Taking on new challenges – from cooking to cleaning

When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.

Jari Kallioinen/insights/insights/people-stories/jari-kallioinen

PEOPLE

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers. This work is driven by people like Simon David, the epitome of ISS’s dedication, commitment and service.

PEOPLE

A multinational company with a family feel

Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe, where she leads a 400-person team and is a key part of the patient journey.

PEOPLE

Keeping the Rolls-Royce account running smoothly

What’s it like to be an ISS Key Account Manager for one of the world’s leading industrial technology company? To find out, we sat down with Tim Chow, Key Account Manager at ISS, who handles the Rolls-Royce account in Singapore.

PEOPLE

Cleaning and hygiene champion

Meet Adela. She cleans Danske Bank's premises. Since the shutdown, she and her colleagues have been working continuously to comply with the guidelines from the health authorities. Read about her working day and specific initiatives to prevent Covid-19.

PEOPLE

A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001. She exemplifies the type of career journey our people can have, taking her from roles in operations and commercial to top leadership.

PEOPLE

The sustainable chef

A group of ISS chefs have been leading a quiet revolution, developing healthy, delicious and sustainable food to serve at customer restaurants across the world. One such chef is Henrik Seierø, whose sustainable meals are making employees – and the planet – healthier, one bite at a time.

PEOPLE

Embracing the global mindset – and endless opportunities

“Raise your hand when something looks interesting,” says Katrine Husum Jensen, ISS’s Head of People & Culture in the Americas. “Personally, I feel humbled by the opportunity to have an impact on such a massive people company.”

PEOPLE

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture. This unique story from ISS UK’s Neals Coleman exemplifies what makes our people special.

PEOPLE

“I started as a butcher”

Vivian, a member of our Danish Building and Property Agency team, never dreamed of doing the important work she does today. Read about how joining ISS set her on the path to achieving her big ambitions.

PEOPLE

Turning culinary passion into a career

There are many paths that lead us to our passions. ISS Guckenheimer Catering Sous Chef Xiomara Battle has pursued her passion and turned it into a profession, where doing her daily work feeds inspires her. This is her story.

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