Our publications explore the latest trends and research in outsourcing, facility management and workplace experience design.

2019 Annual Report

Dive into our 2019 Annual Report to learn more about our business and performance. In 2019, we continued to work through a bold and vital transformation that is enhancing our ability to serve our key account customers.

Read our Annual Report

The future of outsourcing

ISS commissioned the Copenhagen Institute for Future Studies (CIFS) with the assignment to develop a number of scenarios for the future of the global facility management industry. The work turned into five ISS 2020 Vision White Books on future perspectives on the FM industry.

2019 Corporate Responsibility Report

Read our 2019 Corporate Responsibility Report to learn more about how we strive to take good care of our employees, the environment and our customers.

Read our Corporate Responsibility Report

Perspectives on facility and workplace management

Our white papers provide longer-form insights into key aspects of facility management, workplace experience and outsourcing services.

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Stories about people, places and planet


Over 60K customers across 30+ countries