Being part of something more by protecting life and property
Meet Meleah Kielty. She is a security officer at a customer location in Hiawatha, Iowa in the United States. Meleah and her team protect the customers and the site by providing 24-hour security service. Read about her working day and what empowers her.
Meleah is an experienced security professional who came to ISS dedicated to making a difference for the client and their employees. “I’m driven by the desire to protect life and property, while making a positive impact in the lives of others,” she says.
She credits her professional inspiration, her past and the connections she has made along the way, for inspiring her to succeed. “Every job I have ever had has served as a lesson learned, connections made, and knowledge gained. Anyone who has ever offered me friendship and support deserves to see me succeed.”
In her current role as a security officer at a North America key account site, Meleah knows the value of the bigger picture. “One thing that I find inspiring about my job is being able to put on my uniform and badge every day knowing that I am part of something more. By putting on my uniform I am accepting more responsibility, not just as a security officer, but my role as a leader.”
Meleah truly demonstrates what it means when we say people make places at ISS. She is mindful of what makes clients happy, understanding that even the simplest gestures go a long way – from showing gratitude or pitching in to stock supplies when needed. “Sometimes the moment you are called to go above and beyond isn’t the moment you’re expecting it to be,” she explains. “It may even be off the clock, but if you’re there, you’re there, because it’s not just something you do – it’s who you are.”
“
By putting on my uniform I am accepting more responsibility, not just as a security officer, but my role as a leader.
Stay up to date
Sign up to receive the latest insights from ISS. You can unsubscribe at any time.
INSIGHTS
Stories about people, places and planet
CASE
Helping Deutsche Telekom stay connected 24/7
In its first full year providing technical services to Deutsche Telekom, ISS achieved something that the customer has never experienced before – 0% unplanned downtime – an impressive achievement that gave the German population and emergency services unbroken internet and mobile connectivity in 2020, a year when it was needed most.
ISS Singapore joins forces with KTPH to care for Covid-19 patients
At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19. Supporting the valiant and extensive efforts at Khoo Teck Puat Hospital (KTPH) was Wayne Fang’s M&E team.
One of the world’s largest ports was looking for a partner that could help them manage transparency while reducing costs and increasing efficiency. Through our integrated facility services, Maasvlakte II found a holistic solution that keeps their people happy and their terminals running smoothly, freeing them to focus on their core business.