Compliance and standardisation
Full compliance with pharmaceutical industry regulatory and licensing requirements at all times. Stable and consistent delivery through documented and auditable methods and procedures. Key processes controlled through robust frameworks to ensure consistency across all sites, countries and regions. Compliance documentation, performance reporting, inspection and audit.
Capability and skills
Service provider experience working in compliance-oriented environments, with the controls to ensure ‘no failure’ service delivery. The technical skills to provide competent, reliable high performance in all services and across production sites, R&D facilities, distribution centres and offices.
Critical asset availability
Effective risk plans to ensure there is no unplanned downtime for any critical assets or systems, especially in production areas. Maintenance regimes designed with resilience for business continuity. Asset planning to extend lifecycles.