We focus on supporting your production process, optimising efficiency and cost-effectiveness. We promote a joint management team approach to service planning, an account development plan and updating of service level agreements. We align to our customers’ change programmes and adapt our facilities solution to fit each customer.
Our self-delivery model is agile and scalable, and can make rapid adjustment to changes in customers’ needs. We quickly adjust service intensities and can add or remove facilities service lines at short notice. Our teams are adaptable and can add value by delivering specialist technical tasks to support product finishes.
Our combination of skills training, site inductions and communication of customer priorities means our staff are coached in understanding your site needs. We drive multi-skilling, so that our people can multitask to enhance flexibility and efficiency. We empower our people to own the facility management (FM) tasks, and we use performance management to achieve high delivery standards.
Health, safety and environmental compliance
We roll out proven HSE management systems and align them with customers’ own processes to provide a strong site regime. We support the systems’ effectiveness through continuous communication, standardised procedures, training, supervision, record keeping and audits.