BANKING facilities management

Places that attract the best in banking

The digital revolution and the global pandemic are transforming workplaces and ways of working. We’re helping leading banks all over the world adapt and innovate, while taking care of their people, their places and the planet. This means reducing risk, designing smarter, more sustainable places, and helping attract and retain the best people in financial services.

RBS

20

of the world’s 30 largest banks work with us

MEETING YOUR NEEDS

Your partner in serving people, places and planet

Banks play a crucial role in society. That’s why our partnerships go beyond great workplace experiences to encompass corporate social responsibility, sustainability and the well-being of your people and the communities you serve. With our wide geographical reach, we cover corporate offices and high-street branches to add value, reduce costs, and create exceptional service moments that your customers and employees will remember.

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HIGH STANDARDS

Dedicated to compliance, consistency and quality

With a single point of contact and self-delivery efficiencies, we’ll focus on synergies and ensure total transparency throughout the contract – reducing risk, driving greater consistency and boosting quality.

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PEOPLE WHO CARE

Building better workplaces

Our people are dedicated to making your workplace both remarkable and remarkably welcoming – impressing customers, engaging employees and attracting top talent.

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INTELLIGENT SOLUTIONS

Supporting success through innovation

Our competence in business intelligence and smart buildings will help you embrace new technologies and stay competitive in today’s always-on digital economy.

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Nordea case

CASE

Putting our energy into reducing consumption

More and more of our customers – including banking customers like Nordea – are asking how we can help them reduce their environmental footprint, reduce costs and make processes more efficient. It’s priority for us too.

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OUR SERVICES

End-to-end services for the banks of the future 

Bringing together experts from every facilities management field, we create the right conditions for you to attract and retain top talent by making your place of work the place to be – and empowering people to be productive.

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WORKPLACE

Making places that work for you

We design and manage workplaces around the needs of your employees and customers, optimising your use of space, reducing costs, and increasing collaboration, productivity and wellbeing.

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FOOD

Keeping people, places and the planet healthy

Keep employees satisfied and working productively with fresh, nutritious meals, alongside initiatives to increase health and wellbeing and reduce food waste in the workplace.

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CLEANING

Raising the standards for hygiene

Our hygiene, deep cleaning and disinfection services are designed to meet your specific needs as well as government guidelines and requirements for safety. And with products like PURE SPACE, we restore confidence for your employees and customers through scientific and third-party verification.

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TECHNICAL

Safeguarding your workplaces and systems

Keep your business running efficiently at 100% uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance from our skilled engineers and building maintenance experts – offering strategic, tactical and operational know-how on energy management, capital projects, asset management and much more.

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SUPPORT

A warm concierge-style welcome

Creating a sense of safety and belonging begins at “hello.” From the front-of-house to the mailroom, we offer concierge-level service designed to inspire next-level employee and customer loyalty.

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SECURITY

Keeping your people and premises safe

We can help keep your bank secure and resilient, minimising risks for your employees while ensuring your visitors are in safe hands.

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Contact ISS

Are you are interested in our services or do you have questions about something else? We are here to help.

INSIGHTS

Stories about people, places and planet

Wilson Selvaraj ISS

PEOPLE

Honesty, passion and respect – the keys to an exciting career at ISS

A career in ISS offers lots of professional challenges and rewards, as Wilson Selvaraj has discovered during his 16-year journey.

Wilson Selvaraj
SHINE@ISS

CORPORATE RESPONSIBILITY

Providing an opportunity to SHINE@ISS

At ISS, our goal is to help our employees feel valued, engaged and respected. Our inclusive culture means we focus on empowering people to contribute with their unique skills and perspectives. Find out how ISS Hong Kong is committed to nurturing the next generation of special needs youths through our SHINE@ISS programme.

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Bringing Trust and Transparency to the Canteen Experience

Customer satisfaction measurement is key to the work we do; we use annual as well as project-specific surveys to measure satisfaction, including real-time feedback tools such as Happy or Not. This tool has been used recently for a global manufacturing company to measure satisfaction at their workplace restaurants around the world.

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PEOPLE MAKE PLACES

59,000+ customers across 30+ countries