case study | pure space office

Standardising and optimising cleaning across sites

We deployed Pure Space Office across seven of our client’s sites in five cities to improve efficiency and better resource usage, bringing all their sites in India up to our global standard for cleanliness.

By introducing consistent training through our cleaning cards and method booklets, we increased productivity across the contract by 6.3%. Furthermore, by optimising washroom and cleaning consumables, we saved our client around 4 INR in cleaning operations.

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industry
Banking
total employees on site
18,000
iss placemakers employed
350+
services provided
Integrated facility management
[successful outcomes

annually

17,000

m2

area cleaned

1,383

kg

CO2 REDUCED

70,000 

L

water saved

3,000 

L

chemicals saved

challenge

The customer....

solution

In addition to on-the-job training, Pure Space instructional videos ensure all Placemakers have access to the same level of training support to provide consistent and standardised service, in the most efficient way.

Furthermore, Our standard range has reduced chemical waste and water usage, answering the client’s desire for a more sustainable service.


successful outcomes

Enhanced sustainability offering

Through consistency and process standardisation, we achieved a significant reduction in water usage by 70,000 litres and chemical usage by 3,000 litres per year.


Improved operations

The client has reported greater assurance and has commented how the building seems to be cleaner and how the teams appear to be working more efficiently.

Client satisfaction

The client’s satisfaction with Pure Space has resulted in an increase in contract value, with ISS taking on responsibility for cleaning the commercial kitchen.

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“

No one has ever taken the time to show me how to do cleaning correctly… The training is simple to follow and understand… The new equipment is better than anything I have used before.

Diana Lopez | Cleaning Placemaker

PEOPLE MAKE PLACES

325,000+ people   |   30+ countries   |   40,000+ customers