2022-05-23

Two-thirds of businesses invest in their office environment to prioritise employee engagement

Employee engagement is the top priority for global businesses post-covid, and nearly two-thirds are investing in their office, according to new global research by ISS.

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Employee engagement is the top priority for global businesses post-covid, and nearly two-thirds are investing in their office, according to new global research by ISS. In addition, the majority of the companies have no plans of reducing office space. The companies who do plan to reduce are at the same time also investing significantly in enabling better innovation and collaboration. All in all, the office is far from dead - it is just being repurposed.

 

Workplace priorities have changed significantly for businesses over the past couple of years. Operational efficiency and cost savings were some of the most prioritised outcomes for office planning and decision making pre-covid. Now, employee engagement is at the top, while talent attraction has become a new priority in top five.

These findings are based on a new survey conducted by ISS, a leading workplace and facility management company, of 100 of its global customers, covering various industries, including some of the world's largest banks and professional services firms. The insights are estimated to represent over a million office-based employees worldwide.

Change in respondents’ reported workplace prioritised outcomes between 2022 and 2020.
Rank20222020
1Employee EngagementOperational Efficiency
2Operational EfficiencyEmployee Engagement
3Environmental SustainabilityEmployee Productivity
4Attract TalentCost Savings
5Employee ProductivityEmployee Sustainability
6Cost SavingsAttract Talent
7Diversity & InclusionOperational Compliance
8Operational ComplianceDiversity & Inclusion
9Reduce Employee TurnoverReduce Employee Turnover

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Greg Baker, H+K Strategies

People make places

ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimizes the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations. ISS has close to 400,000 employees around the globe, who we call “placemakers”. In 2020, ISS’s global revenue amounted to DKK 70 billion. For more information on ISS, visit www.issworld.com.