Mel has always been an ambitious and hardworking woman – from her first job at the age of 10, to her role today as a leader and rising star at ISS. Mel’s parents instilled in her that she and her siblings had to work hard for what they wanted, and that with perseverance, they could accomplish anything they set their mind to. She and her family did not have a high level of education, yet Mel was determined to create a better future for herself through dedication and career success.
Mel began her career at ISS in 1996 as a Catering Assistant. Always a “people-person,” Mel channelled her interest in helping others and elevating levels of customer service expectations into a natural career in food and hospitality. Since then, Mel has fought for every opportunity that has come her way – progressing after 28 years of dedication, through 11 roles, each with increasing levels of diverse responsibilities, and the rewards that accompany them.