Leadership, teamwork and a positive attitude
Like other ISS facility managers who serve hospital sites, Wayne worked hard to manage his team’s morale. In the early days of the pandemic, he led by example to help his team members overcome their fears, accompanying them as they carried out maintenance inwards for confirmed Covid-19 cases.
Throughout the period, he was supported by the ISS management team including Mr. Park Weng Tuck and Mr. Joe Giani. They paid regular visits to the staff to check on their well-being and held dialogue sessions to help them cope with stress.
The situation in Singapore has since stabilized, and the daily count of new Covid-19 cases is down to low double-digits as of January 2021. But Wayne and his seasoned team are still working hard to maintain a state of constant vigilance. All to guard against a resurgence of cases.
“We hope our efforts have helped open the minds of the public to take Covid-19 precautions seriously. We are in this together as an organization, community and country. We’ll pull through this together,” he says.
In recognition of ISS's efforts, KTPH nominated ISS for the President’s Volunteerism & Philanthropy Awards 2020 – an award recognizing individuals, organizations and leaders that have achieved excellence in giving to the community, bestowed by the President of the Republic of Singapore.
“We really had to overcome ourselves and our fears,” says Wayne. “I’m proud of our team for always working with a positive “can do” and “will do” attitude, while dealing with the many challenges we faced during this period.”