case study | pure space office

Improving operations and sustainability

The Pure Space Office product has transformed cleaning services at the 17,000 m² London offices of one of our major banking clients, resulting in more efficient and sustainable cleaning.

After this achievement, the client has entrusted ISS with the cleaning of the commercial kitchen.

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industry
Banking
total global employees
##
iss placemakers employed
##
services provided
Integrated facility management
[successful outcomes

annually

17,000

m2

area cleaned

1,383

kg

CO2 REDUCED

70,000 

L

water saved

3,000 

L

chemicals saved

challenge

The customer....

solution

In addition to on-the-job training, Pure Space instructional videos ensure all Placemakers have access to the same level of training support to provide consistent and standardised service, in the most efficient way.

Furthermore, Our standard range has reduced chemical waste and water usage, answering the client’s desire for a more sustainable service.


successful outcomes

Enhanced sustainability offering

Through consistency and process standardisation, we achieved a significant reduction in water usage by 70,000 litres and chemical usage by 3,000 litres per year.


Improved operations

The client has reported greater assurance and has commented how the building seems to be cleaner and how the teams appear to be working more efficiently.

Client satisfaction

The client’s satisfaction with Pure Space has resulted in an increase in contract value, with ISS taking on responsibility for cleaning the commercial kitchen.

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2024_ISS_Various Services (2)
“

No one has ever taken the time to show me how to do cleaning correctly… The training is simple to follow and understand… The new equipment is better than anything I have used before.

Diana Lopez | Cleaning Placemaker

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