ISS Australia and new zealand

The leading workplace and facility services company in the Pacific 


ISS entered the Australian market place in 2002, and the New Zealand marketplace in 2005. Since then we have become one of the Pacific’s leading facility service providers with an extensive portfolio of over 400 customers. We have around 17,000 service professionals working across all regions of Australia and New Zealand - creating places that think, work and give for our customers.

Local Strength and operational expertise

Creating great places for hundreds of customers across the Pacific

In the Pacific, we operate within core market segments of Energy and Resources, Healthcare, Education, Aviation & Transport and Business &Industry (which includes banking, life sciences, manufacturing and tech). Leveraging our global strength, coupled with our local capability, support structure and advanced technologies, ISS expertly manages a range of facility services,including catering, cleaning, grounds, technical services and office support services.                                                                                                                                                          Our people specialise in creating great places that allows our customers to focus on their core business and help them achieve their purpose. Whether it’s hospitals healing patients, businesses boosting productivity, airports assisting passengers or resource villages feeding their workers - we’re there to help and make life better.                                                                                                                                                             Our operational teams on the ground are highly trained, motivated and purpose-led. They are equipped with tools and technology to deliver a seamless service that improves the workplace experience for our customers, their staff and end-users. Our operational teams on the ground are supported by a regional leadership structure and State based People & Culture, IT, Finance and Safety experts.                                                                               

ISS Australia and New Zealand 

857 million 


Annual revenue 2019




lost time injury frequency rate (LTIFR) 2019


service professionals


public and private hospitals providing non-clinical support services

45 million

passengers screened at 14 Australian Airports


resources sites across QLD, WA and Sa providing better village experiences


public schools for NSW and Vic governments as well as 10 universities

Kit Haselden Photography
AU_Perth Airport_Mario Peters_AviationTransport_Security__AB12722
AU_NSW Governmnent Schools_Josie Stojanovski_Education_190426-ISS-140
AU_Modbury Hospital_Lee Minervini _Health_Ward Support_0F4A5878
AU_BMA_Mathew Smith and Garry Stewart_Resources_FM_CT - ISS-9787





ISS entered the Australian marketplace in 2002 with the purchase of pest control and hygiene services company WA Flick & Co Pty Ltd.





Acquisition of Kirwan Industrial Services Pty Ltd, providers of cleaning, landscaping, maintenance and paint shop services.





ISS entered the marketplace in New Zealand with the acquisition of the Manchester Group. Acquired 49% of Tempo Services Ltd, a large facility services company with national operations providing cleaning, security, grounds,catering, planned and preventative maintenance service. Acquired Kirwan Cleaning and Kirwan Grounds Maintenance.





100% acquisition of Tempo Services Ltd





Acquisition of Topic Caterers.





Acquisition of Clean Sweep Road cleaners.





Pest control and hygiene services sold to Anticimex as part of a global ISS deal.





Commercial security business sold to Wilson Security.





Launch of first Reconciliation Action Plan (RAP), formalising our commitment to Aboriginal and Torres Strait Islander peoples.





ISS Pacific's online Learning Management System, MyLearning, wins ISS Global Innovation Fair and is rolled out across the world.





ISS Australia's Team Boards are launched across the world, providing a global standard for site communication.





ISS Pacific fast-track Inclusion & Diversity targets and commitments to our people with strategy launch.

ISS becomes a Registered Training Organisation (RTO).