Company Day 2018 Invaluable for Engagement and Improvement

This year over 200 corporate staff put in a hard day’s work at one of 30 client sites, including airports, hospitals, universities, entertainment venues and commercial buildings. Office staff experienced firsthand and the ‘highs and lows’ of service work and the impact our frontline team have on passengers, patients, students, and the general public.

Company Day is not only a day for corporate staff to experience the frontline, but also an opportunity to see all our internal initiatives come to life at site level. These include, Touchpoints, Service with a Human Touch, reward & recognition initiatives, Safety Programs, training and our Inclusive and Diverse workplace culture.

Company Day helps us get to the heart of our business, connecting corporate and service staff. It’s also an opportunity for corporate staff to learn about the challenges, frustrations and possible inefficiencies, and to bring about change in our operations.  The connection promotes the sharing of insights, knowledge, best-practice and allows continuous improvement, which is an invaluable part of our success to achieve our Vision of being the ‘World’s Greatest Service Organisation’.