2018-04-25
ISS rated a 'Super Star' on World's Best Outsourcers List
For the sixth year in a row, ISS has achieved the highest possible rating on the IAOP Global Outsourcing Top 100 list. Every year, the International Association of Outsourcing Professionals (IAOP) releases a ranking of global outsourcing companies across all industries. Again this year ISS received five stars – the highest rating possible
ISS Group CEO Jeff Gravenhorst commented: “We are proud to be a global service leader – and that leadership depends on consistently delivering service excellence across our customer sites. As a company with 488,946 employees across more than 70 countries, the key to our success is the right balance between empowerment of our people and standardisation of our processes. Receiving five stars in IAOP’s rating demonstrates that our customers and industry peers recognise our success in this area – and underscores the strength of our value proposition.”
ISS was again designated a Super Star of the Global Outsourcing 100 – recognising that ISS has consistently ranked in the top for more than five years and attained a star in each category: Customer References, Size & Growth, Awards & Certifications, Programs for Innovations, and Programs for Corporate Social Responsibility.
ISS’ overall score was 7.33 out of 8, compared with the Global Outsourcing 100 list’s 2018 average of 4.81.
Notably, ISS scored an 8 out of 8 in Corporate Social Responsibility, compared with the industry average of 3.94, demonstrating ISS’ strong performance as a responsible employer.
Matthew Brabin CEO, ISS UK & Ireland commented: "I’m incredibly proud of the continued top rating of ISS – both locally and globally. Our five star certification from IAOP places us in the company of some the world’s leading brands so the rating really is a tremendous honour. It exemplifies the excellence of our people and our ethos to strive for innovation, value and great customer service. In 2017, ISS UK was also rated Most Admired Company to Work in the iFM Brand Survey. These ratings absolutely support our strategy to provide our people with the framework and innovation to deliver value and best practice for our clients. Our strategy is instrumental in our aim to become and remain the World’s Greatest Service Organisation.”
ISS was again designated a Super Star of the Global Outsourcing 100 – recognising that ISS has consistently ranked in the top for more than five years and attained a star in each category: Customer References, Size & Growth, Awards & Certifications, Programs for Innovations, and Programs for Corporate Social Responsibility.
ISS’ overall score was 7.33 out of 8, compared with the Global Outsourcing 100 list’s 2018 average of 4.81.
Notably, ISS scored an 8 out of 8 in Corporate Social Responsibility, compared with the industry average of 3.94, demonstrating ISS’ strong performance as a responsible employer.
Matthew Brabin CEO, ISS UK & Ireland commented: "I’m incredibly proud of the continued top rating of ISS – both locally and globally. Our five star certification from IAOP places us in the company of some the world’s leading brands so the rating really is a tremendous honour. It exemplifies the excellence of our people and our ethos to strive for innovation, value and great customer service. In 2017, ISS UK was also rated Most Admired Company to Work in the iFM Brand Survey. These ratings absolutely support our strategy to provide our people with the framework and innovation to deliver value and best practice for our clients. Our strategy is instrumental in our aim to become and remain the World’s Greatest Service Organisation.”
Joseph Nazareth, Head of Group HSEQ & Corporate Responsibility, says:“We take pride in being a socially responsible company and having a positive impact on the communities in which we work. We believe that our commitment to diversity, health & safety, and sustainability are both good for society and for the bottom line, and see the IAOP rating as recognition that we have made good progress in these areas.”
The evaluation of the 2018 Global Outsourcing Top 100 companies are based on a rigorous scoring methodology that includes an independent review by a panel of IAOP appointed judges. The judging committee all have extensive experience in selecting outsourcing service providers and advisors for their organisations."
The evaluation of the 2018 Global Outsourcing Top 100 companies are based on a rigorous scoring methodology that includes an independent review by a panel of IAOP appointed judges. The judging committee all have extensive experience in selecting outsourcing service providers and advisors for their organisations. The pool of candidates comprise global outsourcing leaders from all industries, including Accenture, Deloitte, KPMG and hundreds of others.