2025-12-02
ISS EastPoint Properties Limited welcomes judge led independent committee into Wang Fuk Court fire
ISS EPPL would like to make the following clarifications on its role and responsibilities at Wang Fuk Court:
ISS EPPL, as property manager, provides administrative support for the Incorporated Owners’ (IO), including arranging for services to be carried out by third-parties which are assessed, selected and appointed by the IO. ISS EPPL also manages the day-to-day security services on-site.
With regards to the major renovation work at Wang Fuk Court, ISS EPPL was not involved in the appointment of the contractor, and was not responsible for the day-to-day oversight of the renovation work; that responsibility rests with the appointed professional consultant and the registered construction contractor.
Tendering of the major renovation of Wang Fuk Court was conducted under the IO’s procedures on an authorized e‑tendering platform, with full transparency. The extent of ISS EPPL’s involvement in the tendering process was administrative – it did not extend to making recommendations or the decision-making process. Furthermore, tender notices, scopes, opening records and awards were accessible at any time, to the IO and any residents who were registered to access the system. Bids were evaluated by the IO’s appointed professional consultant and awards approved by the IO. Established tendering procedures were also used for the IO’s appointment of a licensed registered contractor for maintenance of fire safety equipment in common areas.
ISS EPPL is hugely thankful to our frontline colleagues for their swift actions during the incident to help residents and support emergency responders. Our focus now is continuing to support those affected and ensuring authorities have the information they need. We won’t speculate on unverified details and will share confirmed updates in coordination with the relevant authorities, when appropriate.
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