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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Press
brand-awards-464

ISS UK retains position as the top FM brand

In the largest industry brand survey in the UK, ISS has retained its position as the top FM brand and further improved on last year’s results.
This year ISS UK gained top position in two more categories: ‘most innovative’ and the ‘most visible in the market’. This is in addition to again being voted the ‘top service provider’, ‘most customer focused’ and ‘best value for money’.

The 2018 Brand Survey by i-FM, which is the largest of its kind in the industry, measures brand perceptions across the UK FM industry. Survey participants provide a representation of the UK industry as a whole, including employees at service providers and in-house FMs. The analysis focused on multi-service providers but was also supplemented by results on single-service brands in the cleaning, catering and security sectors. 
        
Matthew Brabin, Country Manager of ISS UK & Ireland, said: 
 
“This is the second consecutive year we have achieved the top ranking in the independent brand survey run by i-FM. I’m absolutely delighted by the result, which is a positive reflection of all that we strive to achieve for every single one of our stakeholders – from our customers and investors to our all-important great people at ISS. The overall focus as always is to become the World’s Greatest Service Organisation. Our brand and adherence to the core principal of Service with a Human Touch enables ISS in the UK & Ireland to remain top of the league. It is this focus on the development and enhancement of our most important asset – our people – which creates constant innovation, providing great service and delivering value for money to our clients. This combination is proven to provide ISS with the critical edge to remain successful in the business world.”

Richard Sykes, Regional CEO for Northern Europe
, said: 
 
“We are extremely proud to be voted the top service provider within the FM industry in the UK for the second consecutive year. It is particularly encouraging to see us ranked ‘most customer focused’, as our focus is first and foremost on bringing our customers’ culture and strategy to life in the workplace. This result underscores the success of our self-delivery model – a strong combination of standard processes and empowered people – and how it continues to bring value to our customers.”

For media enquiries
Rajiv Arvind, Senior Communications Manager, +45 3817 6211

For investor enquiries
Martin Kjær Hansen, Head of Group Investor Relations, +45 3817 6431
Louisa Grue Baruch, Senior Investor Relations Manager, +45 3817 6338

For information about the brand survey
Rebecca Jennings, Marketing & Communications Manager 
Tel: 07974 100017| Email: Rebecca.jennings@uk.issworld.com  

 

Press contact

Group Communications

Tel: +45 38 17 00 00

E-mail: press@iss.biz

About ISS

464x207_ISSlogo
ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe. In 2018, ISS Group’s global revenue amounted to DKK 73.5 billion.