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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Press
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ISS Australia wins award for healthcare innovation

ISS Australia has won the healthcare category of the Australian FM Innovations Award for introducing a real-time patient feedback tablet. 
ISS Australia won the award for the introduction of a tablet-based survey that provides instant patient feedback regarding the cleanliness of their environment at Northern Health sites across Victoria, Australia.

The easy-to-use tablet allows patients to give real-time feedback from their beds, enabling ISS to quickly address any potential problems. The innovation was implemented to improve the quality of cleaning services, as well as the patients’ perception of room cleanliness and their overall hospital experience.
 
Aaron Cauchi, ISS Executive General Manager, Health & FM comments:

“The patient feedback tablet has been a real success for our Healthcare team. Harnessing this technology has enabled us to improve communication with patients, resulting in enhanced quality outcomes. We are so proud of our Health and IT teams for devising and implementing this innovative tool, which has enhanced the patient experience.”
 
The FM Awards, designed to recognise and celebrate the most innovative and ground-breaking projects in facility management over the past year, have been judged by a panel of experts from the industry.
Northern Health is one of ISS’ largest health contracts in Australia. ISS has self-delivered food and cleaning services at The Northern Hospital in Epping and three other health centres in Northern Melbourne since March 2016. 
  
About Northern Health

Northern Health is the major provider of acute, sub-acute and ambulatory specialist services in Melbourne's north. Across their campuses they provide a range of primary, secondary and some tertiary health care services. Their emergency department treats over 85,000 patients each year and they deliver over 3,580 babies yearly. 

Press contact

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Group Communications

Tel: +45 38 17 00 00

E-mail: press@iss.biz

About ISS

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The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.9 billion in 2017 and ISS has more than 480,000 employees and activities in more than 70 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.