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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Press
464x207_ISS UK named most admired company

ISS UK rated as the most admired company in the Facility Management marketplace

ISS has received top accolades in the Facility Management (FM) Brand Survey that measures FM industry companies and how their brands are perceived across the UK. ISS UK was voted Top Service Provider as well as the FM Company most people would like to work for. 
ISS was rated number one on the following parameters:

  • Admired company in the market place
  • A company they would like to work for
  • Regarded as the top service providers
  • Provided the best value for money
This annual survey, exploring perceptions of the leading brands in the facilities management marketplace, was carried out in August and September 2017, supported by Magenta, the public relations and communications specialist for the built environment.
 
Matt Brabin, Country Manager of ISS UK & Ireland, said:
 
“The results of the independent brand survey are a reflection of our principles and standards; we are all committed to delivering the very best services to our clients and in a service industry, this is provided by our 44,000 staff. As such, it is with a real sense of pride to see the results of the survey and to see that we are the most admired and that we are the first choice of companies in our industry to work for.”
 
“We have always strived to deliver excellent value for money to our clients and that starts by defining what is of critical value to each client – this is not a cost discussion but an ‘outcome’ discussion. By investing in our people we empower them to make the right decisions to provide excellent customer service and accelerate us to our overall goal of becoming the World’s Greatest Service Organisation," said Matt Brabin
 
The question of which company in the FM marketplace they most admired, elicited numerous names, but the most mentioned was ISS at 48%. ISS UK relaunched its Corporate Responsibility strategy at the end of the summer with the purpose of establishing clearer ambitions around community engagement, safety, health and wellbeing, and technology as well as employability, diversity and inclusion, learning and development. It has also achieved the highest possible rating of five stars on the IAOP Outsourcing Top 100 list for the fifth year in a row.
 
Troels Bjerg, Regional CEO for Northern Europe, said:
 
“We are very proud to be voted the top service provider within the FM industry in the UK. ISS is a people company, focused on self-delivery of world-class services. To create great service experiences for our customers, it is fundamental for ISS to attract and retain the best talent. It is therefore particularly encouraging to receive the highest rating on the parameter ‘FM company people would like to work for'.”
 
According to Frost & Sullivan, the facilities management sector now accounts for up to 8% of UK GDP, yet it still remains a discipline which goes largely unrecognised as an economic force. Frost & Sullivan also forecasts that in the next eight years, integrated facility management penetration within the UK is expected to reach 27.3% — the highest in any country in the world.
 
To read the full report, click here.

Press contact

Group Communications

Tel: +45 38 17 00 00

E-mail: press@iss.biz

About ISS

464x207_ISSlogo
ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe.