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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Press
464x207_DanishDefenceContract2017

The Danish Ministry of Defence and ISS form Denmark's largest public Facility Management partnership  

On 1 November, the Danish Defence Estates and Infrastructure Organisation (DDEIO) and ISS have entered into a six-year Facility Management partnership agreement. The agreement has a total contract value of approximately DKK 3 billion and comprises nine service areas at more than 500 sites in Denmark.
Under the partnership, ISS will deliver an Integrated Facility Services solution at more than 500 sites at Defence Command Denmark, the Danish Emergency Management Agency and the Danish Home Guard, as per 1 February 2018.

The agreement has a total contract value of approximately DKK 3 billion and runs over six years with the option to extend for up to three years. Covering nine service areas, including maintenance, catering and technical services, this constitutes Denmark’s largest ever public Facility Management agreement under one contract.

A partnership to create results

Hans J. Høyer, CEO of the Danish Defence Estates and Infrastructure Organisation, says:

"We are looking forward to a partnership that ensures a good balance between quality and price. It is the first time we offer Facility Management in one single contract for all sites in the country, and this will ensure that all employees in entities under the Ministry of Defence will experience a consistent level of service at all locations. At the same time, the 6-year contract period will also allow for good continuity in the service delivery. A new element is that this agreement is designed as a partnership agreement, which focuses on our and the supplier's mutual interests in finding good, innovative solutions that ensure user satisfaction whilst achieving our purpose as effectively as possible.” 

Showing the way for public tenders

Flemming Bendt, CEO of ISS Denmark, says:

"We are grateful and proud that the DDEIO has chosen to enter into a partnership with us. At the heart of the agreement is the partnership idea, where through our services we will ensure the best possible conditions for employees and guests at Defence Command Denmark, the Danish Emergency Management Agency and the Danish Home Guard, ensuring Denmark's safety. I would therefore also like to acknowledge that DDEIO with this agreement is at the forefront of the potential for outsourcing public tasks based on partnerships and common objectives."
 
ISS has provided services for Defence Command Denmark in Western Denmark since 2014 and can draw on experience from that partnership for the new agreement, in which ISS welcomes 400 new colleagues. The nine service areas of the agreement include cleaning, catering, outdoor maintenance, waste management, technical services, support services, as well as servicing shooting and exercise areas and firefighting services.

For investor enquiries
Nicholas Ward, Head of Group Investor Relations, +45 38 17 62 51
Martin Kjær Hansen, Senior Investor Relations Manager, +45 38 17 64 31

For media enquiries
Lena Stennicke, Head of Media Relations, +45 38 17 65 03 

Press contact

224x100-Group-Communications
Group Communications
Tel: +45 38 17 62 39
E-mail: press@iss.biz

About ISS

464x207_ISSlogo
The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.2 billion in 2016 and ISS has more than 490,000 employees and activities in more than 74 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.