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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Press
ISS acquires strategic workplace management and design firm

ISS acquires strategic workplace management and design firm

ISS strengthens its focus on strategic workplace management and design through the acquisition of consulting firm SIGNAL.
  • ISS has today agreed to buy the Nordic strategic workspace management & design consultancy, SIGNAL
  • SIGNAL advises on how to use strategic space management and workplace design  to improve performance – based on extensive engagement with customers, managers and employees, and a unique database of user experience
  • Annual revenue of approximately DKK 30 million, approximately 30 employees
  • The acquisition is consistent with the strategy of ISS

ISS, a global leading facility services provider, has agreed to buy consulting firm SIGNAL. 

Martin Gaarn Thomsen, ISS Group Chief Operating Officer, said:
 
“Our customers are increasingly seeing their workplace as an experience. We have worked with SIGNAL for a number of years. Through this partnership we have seen the power of facilities that deliver on space, function, and creativity, whilst supporting high quality services for the users. The acquisition of SIGNAL is a natural next step for us and will significantly strengthen our global capabilities in this area. By combining strategic space management and workplace design with Integrated Facility Services, we will enable our customers to leverage the workplace as a strategic tool and to improve business performance. SIGNAL will serve as our global excellence centre in this field.”

Andrew Price, ISS Group Chief Commercial Officer, said:
 
“More customers view outsourcing from an outcome perspective. Today’s focus is on how the workplace can help them achieve their purpose. As such, we need greater insight on how workplace design and service design can come together to drive engagement. The acquisition of SIGNAL will expedite our progress in this area and provide new, value-enhancing opportunities for our customers.”

Gitte Andersen, Managing Partner, SIGNAL, said: 

"This opportunity to advise globally on strategic space management and design is a dream come true for both my business partner, Per Felthaus, and myself. The integration of our company with ISS will enable us to establish the right strategic links between people performance and design of workplaces and spaces in general. We are looking forward to getting started with the development of a global excellence centre built on our concepts, evidence, and the significant amount of the data we have gathered in recent years, documenting the close relationship between the design of workplaces and employee behaviour, engagement, and performance."

Annual revenue of SIGNAL is approximately DKK 30 million. SIGNAL currently has about 30 employees based at offices in Copenhagen and Oslo. The consultancy firm was founded in 2000. Customers of SIGNAL include Carlsberg, Nordea, Siemens Windpower, Shell, AstraZeneca, Novozymes, Lego, Deloitte, and Maersk.

SIGNAL will remain a separate business unit within the ISS Group. It will serve as an excellence centre for ISS, strengthening the focus on advising customers on how strategic space management and workplace design, in connection with other services, can help increase employee engagement and user experience. The current leadership of SIGNAL will remain in charge of growing the business as an integral part of ISS Group.

The buyer and seller have agreed to keep the purchase price confidential. The transaction is closed. 

For media enquiries
Kenth Kærhøg, Head of Group Communications, +45 38 17 62 05
Lena Stennicke, Global Media Relations Manager, +45 38 17 65 03

For investor enquiries
Nicholas Ward, Head of Group Investor Relations, +45 38 17 62 51
Martin Kjær Hansen, Senior Investor Relations Manager, +45 38 17 64 31

Press contact

Group Communications

Tel: +45 38 17 00 00

E-mail: press@iss.biz

About ISS

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ISS helps the world work better. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe. In 2018, ISS Group’s global revenue amounted to DKK 73.5 billion.