At the heart of the term ‘Catering’ is the core promise that we are all about – to cater for you and your needs. It is about caring, and the well-being of your staff. This promise is at the centre of everything we do, regardless of whether our customers see our service as food and hospitality, catering facilities, fine dining, takeaway outlet, or even a modern employee restaurant.
Local food concepts – globally
In today’s world with a wide range of new food concepts, ISS is determined to be at the forefront. We offer not only what others have on the menu, but we also innovate and drive our own global and local food concepts – from fine dining experiences to quick but healthy takeaway options.Keeping up with modern eating habits
Historically, it was quite easy to be a caterer. You had a breakfast, lunch and dinner alternative. And your rush hours were in the morning, between 12.00 and 13.00, and sometimes you had a late sitting in the evening. But in today’s modern corporate world, people expect you to be there when they need you. In many industries the old eating clock just does not apply any more, so you need to be on your toes providing services around the clock.
What people want to eat is obviously the starting point for any Catering Service. Having a global business, it comes as no surprise that menus vary from country to country and from continent to continent. The key to success is to make sure that a menu varies, that it is in sync with what people want to have, and that it is prepared to perfection, taking into account all the new demands and special needs.
The environment is an important aspect of the general impression of the service. How the place looks and feels is a central part of creating an extraordinary service experience. We also know that an employee restaurant is a social space where colleagues may break bread or have a cup of coffee together, and this is always kept in mind during daily operations. Integrating new ideas on how each venue can be improved to cater to modern needs is ISS’ competitive edge.
How food is presented on the plate and how it is served are the third part of the service experience. And this is where ISS excels. Through the Power of the Human Touch
, guests will be more than satisfied with the experience. A good experience means that customers are likely to repeat their visit to the restaurant, thereby reducing our customers' fixed costs.