Locally, service schools have been established to develop new skills and give inspiration on service management. In addition, 'train the trainer' initiatives provide an important foundation to implement up-skilling and continuous development. All this means that we go far to ensure that you can experience The Power of the Human Touch – the combined excellence you get when you partner with one of the world’s leading people management companies like ISS.
Our vision is to be the world’s greatest service organisation, and so we’ve created a training programme for our staff to support customer experiences committed to 'Service with a Human Touch'. We know that since our customers are at work, great service is as much about knowing when to be quiet as knowing when to be engaging.