Confidentiality and security
Our security protocols and procedures are aligned to customer policies. We implement robust controls, which we supervise, audit and enforce.
The ISS Way is focused on excellence in customer service and user engagement. This is supported by staff training and very high levels of staff retention. There is strong continuity in customer focus, and we have good portfolio knowledge and achieve high customer satisfaction scores. We partner with customers for service governance and accountability.
Asset solutions and Public Private Partnerships
ISS has proven capacity to join and lead Public Private Partnerships (PPP) to develop whole new asset strategies. Our experience, expertise, business skills, financial capacity and resources are key elements in partnership consortia that deliver funded asset solutions.