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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Pharmaceuticals

How you can benefit

In meeting customer needs, our focus is on delivering the outcomes you seek and optimising the benefits from our tailored solution. 
Our ambition goes beyond simply delivering the specified service targets.
We will work with you to understand your strategic business plans and identify areas where we can support your objectives for rationalisation, new markets and growth. 

The outcomes we focus on are those which strengthen your brand, your business and the efficiency of your people. 

Key benefits include the following:
  • Project-managed transition for smooth transfer, ensuring business as usual
  • Delivery of the savings targets
  • Full and effective risk management, protecting production, customer assets and licensing compliance
  • Further efficiencies and savings generated through our integrated service model, productivity analysis, and team synergies to eliminate duplication and waste
  • Innovation from ISS centres of excellence and knowledge forums to drive quality and performance levels
  • Account development plans agreed on in partnership with customers to focus on improvements that create real impact and deliver customer objectives
  • Management and controlsystems for SOPs to provide sustained high performance and to train competencies to facilities staff
  • Partnership structures for collaborative governance of the service across global regions
  • Customer-focused service culture to support the core business and to achieve high user satisfaction scores

Customer reference book

ISS Customer reference book

The ISS Customer Reference book 2013-2014 for the Pharmaceuticals industry demonstrates how a wide variety of leading companies benefit from partnering with us.

Read the reference book

Contact ISS

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We deliver services at a global scale.
 
To learn more about our international service solutions, please contact our international account team. Contact