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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Pharmaceuticals

Evidence of quality delivery

ISS is results oriented, and we believe that customers want to see measurable performance in terms of quality improvement, cost reduction, high user satisfaction and maximum value. 
We ensure that targets, data capture and KPI regimes are aligned with customer objectives so that the results we achieve have a positive impact on your business.
Our goal is to support your value creation by delivering optimum value in facilities services, and we self-monitor our delivery quality and account development initiatives to drive this.
  • Effectively managed transitions with no dip in service levels
  • Smooth staff transfers to ISS and into our self-delivery teams
  • Productivity improvements from facilities service staff
  • Significant reduction in supplier/subcontractor numbers and costs
  • Performance improvements against KPIs, including user satisfaction scores
  • Faster delivery times and significant reduction in service failures
  • Cost savings delivered on time

White books

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ISS has published a series of white books on future perspectives on the FM industry. Read the books and abstracts here

Contact ISS

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We deliver services at a global scale.
 
To learn more about our international service solutions, please contact our international account team. Contact

Customer reference book

ISS Customer reference book

The ISS Customer Reference book 2013-2014 for the Pharmaceuticals industry demonstrates how a wide variety of leading companies benefit from partnering with us.

Read the reference book