On 18 February ISS Denmark's CSR Manager, Lotte Hjortlund Andersen, was named one of the 100 most influential CSR managers in the world by the renowned global organisation World CSR Day.
According to the organisation, the naming of Lotte Hjortlund Andersen is rooted in her dedicated and visionary work with business-driven CSR.
Hjortlund Andersen has been in charge of ISS Denmark's CSR initiatives since 2014, and worked with the CSR team under the aim to create "the world's most value-creating CSR department." The approach is that the CSR department cannot operate as a separate function, but must make a joint effort with both senior management and, not least, the communications department. It is this cross-organisational effort that Lotte Hjortlund Andersen emphasizes to create solid and measurable results for the company.
“People are naturally at the center of operation for a service company with 510,000 employees that daily provide services to a wide range of customers, and people are also the most fundamental focal point for CSR work in ISS,” says Hjortlund Andersen
ISS is also working hard to help exposed unemployed people into the labour market, in particular in relation to the current refugee crisis. ISS Denmark, for example, has more than 100 refugees engaged in business activities to help them become self-sufficient, while also supplying ISS Denmark with dedicated labour.