Facility Management / Our Services

What we do
Different businesses have different needs – and this principle naturally also applies to facility management (FM). Some businesses want to outsource the entire range of facility services, whilst others have a smaller outsourcing need.

At ISS we deliver a wide range of self-performed services that can be combined in numerous ways according to the customer’s requirements. Creating a flexible, transparent and tailor-made FM solution in close dialogue with the customer is critical for scaling services to meet the changing needs of the organisation.

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Benefit from partnering with ISS
The ISS approach to Facility Management combines all the customer’s services into an integrated solution. By bundling services we are able to reduce overheads and allocate resources more efficiently.

For example, combining site-based services with periodical off-site deliveries for optimising efficiency e.g. energy management or ad-hoc services such as event-catering, planned maintenance or security installations. The synergy comes from our ability to integrate services and optimise delivery systems.

The ability to integrate and self-deliver services is the key to providing cost-effective workflows and high-quality service. For the customer, this creates cost efficiency within the organisation and complies with the Service Level Agreement according to the customer’s demands. The ISS approach to FM is through an integrated model where services are delivered through a seamless integration of people, processes and systems.

For international contracts we combine this with our cross-border management structure to allow service optimisation and benchmarking. Partnering with ISS means consolidating subcontractors to a single point of contact with one service provider for all services rendered.

Read our Facility Management the ISS way brochure

Watch our Facility Management presentation

Testimonial

“ISS’ operations, quality, commitment and responsiveness have exceeded Tetra Pak’s expectations during the 5 years of our business relationship. The SOW has been consistently growing, with new kinds of services fulfilling Tetra Pak’s needs.

ISS´ IFS business model has proven to be cost effective and exactly fits Tetra Pak’s needs for daily operations.”

Roberto Perez Gonzalez

South. Cone Purchasing Coordinator
Tetra Pak. Argentina

Read our Customer Reference Book