| Country |
|
Hong Kong |
| Industry |
|
Health Care |
| Customer since |
|
1996 |
| Employees at customer |
|
58,000 |
| Customer sites |
|
18 |
| ISS employees on site |
|
1,500 |
Description
The Hospital Authority is a statutory institution responsible for the operations of all public hospitals and their services in Hong Kong.
Service Mix
ISS Hong Kong provides Cleaning Services (Speciality Cleaning and Housekeeping, Linen Exchange, Washroom Services, Sterilisation Treatment, Dust Control and Floor Mat), Support Services (Portering, Messenger Services, Switchboard and Reception Services, Meal Delivery, Logistics and Transportation, Laundry), Property Services, Security Services, Car Park Management, Waste Management and Facility Management.
Contract History
1996
|
|
Appointed by the Queen Mary Hospital as the Consultant for Outsourcing Pilot Project. |
| 2001 |
|
Commenced service to Castle Peak Hospital and Queen Mary Hospital. |
| 2002 |
|
Doubled the number of hospitals by winning 2 more contracts. |
2005
|
|
Number of hospital contracts reached 15. |
| 2006 |
|
Won important contracts from Prince of Wales and Sha Tin Hospitals. |
| 2009 |
|
ISS Hong Kong operates in 18 of the 22 public hospitals that the Hospital Authority has decided to outsource to date. ISS is also the only FM provider to hospitals in Hong Kong. |
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