We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.
We put great effort into understanding our customers’ needs. We believe that facilities operational plans, objectives and targets have to be directly driven by customer needs.
ISS is a leading global provider of facility services, offering services on an international scale with leveraged knowledge and experience.
We have years of experience of helping our customers focus on their core business, by making their non-core jobs our speciality.
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Each week, 4.000 people join ISS. Learn more about the opportunities to join one of the largest companies in the world.
Founded in 1901, ISS has grown significantly with presence worldwide and remarkable revenues and margins.
We strongly believe that the long term success of our company depends on the balance of social, environmental and economical aspects of our business.
We have Key Performance Indicators (KPIs) in place to evaluate the effectiveness and quality of our services, and ensure you are getting the most out of our relationship. These include assessing employee turnover rates, employee engagement, gauging customer experience / satisfaction, and service efficiency.
Additionally, here are some examples of key performance indicators for you to discuss with your service provider to ensure the performance of your current Cleaning Service setup:
We develop additional KPIs based on specific customer characteristics and industry requirements.
To learn more about what we can do for you, please contact our international account team.