2000-2005

A new millennium

From the beginning of the new millennium the new focus for ISS was create2005. A strategy presented by the new CEO Eric Rylberg.

Rather than a strategy, create2005 was a paradigm shift. It would transform ISS from an international cleaning corporation into a global Facility Services Group. The first years of the new century saw many acquisitions and the systematic development of new services. Moreover ISS actively addressed "soft" values, social responsibility and ethical issues.

  
It was a feather in the cap of ISS Facility Services when the world-famous underwriters Lloyd's of London became a customer in 2002.