The key drivers for cleaning span from offering well-being in offices to business-critical solutions for industries with high demands on hygiene and sanitation.
Regardless of customer requirements, ISS will have a team in place to assess needs and identify opportunities for a more effective cleaning process. Starting with your needs
Understanding customer needs is always the starting point when the levels of service in our contract are set. Having worked with cleaning for almost 80 years, we bring experience to the table. We understand that all needs are unique, but chances are, somewhere around the world we have done something similar before.
All of our experience is utilised in our solution design framework, which is yet another way for us to ensure we never stray from keeping our customers' needs at the heart of everything we do. Unlimited flexibility to respond to changes
We know that our customers' needs vary over time: sometimes in longer cycles, other times following seasonal changes. This is why we always build flexibility and fast response capabilities into our solutions – so you can control the level of our services over time, without sacrificing consistency of delivery.
One point of contact for ease and simplicity
It may sound obvious, but no process or system can understand a person or business – only people can. This is why we always provide experienced Account Managers for our customers. Our Account Managers serve as single point of contact – from the initial audit and setup, to the day-to-day running of a Cleaning Services contract.