
ISS Academy was established in 2005 under the auspices
of ISS University with the purpose of leveraging ISS best practice in operations
and offer it across the Group. The Academy depends on corporate as well as local
concepts for its work. Whereas ISS University typically caters to the higher
management layers, ISS Academy is intended to reach a much wider audience
through a local train-the-trainer approach.
The first initiative under
the Academy has been an Integrated Facility Services Academy. Managers from more
than 20 countries have been involved in functional training to support sales,
calculation, transition, operations and IT related to complex Integrated
Facility Services contracts.