Strong leadership skills and people management is essential at ISS because people are the source of our personal and business energy. This understanding is fundamental to the way we work and it governs how we relate to each other.
The ability of our leaders, at all levels, to guide and motivate must be based on human understanding, respect and responsibility – what we term The ISS Way.
The ISS way of management is described in 9 Leadership Principles. These set out how we relate to our clients, how we bring out the best in our people, and how we ensure that everyone is treated fairly and with respect. Together, the principles help create a working environment that benefits our people and the clients we serve.
The Leadership Principles: