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ISS movies

ISS movies / Introduction to ISS - ISS
 
Watch the ISS award-winning videos from “A World of Service”. The videos present the company’s vision, strategy, business model and developments over the past years both in general and to selected industries.

ISS is one of only a few industry players able to self-deliver services on a global scale. This self-delivery model allows ISS to reduce costs and add value for its clients and it allows ISS to positively influence the loyalty and satisfaction of clients’ organization members such as employees, guests and other facility users through the unique ISS approach to Service Management. By integrating and optimizing the operational processes ISS manages the variety of needs within customers’ facilities seamlessly, thereby enabling the delivery of a consistent quality and a flexible service mix – at all times and in all places.

The videos present the unique ISS approach to management and leadership, delivery model and integration.

Management and leadership

  • Recruitment, training and motivating people
  • Empowering people to make decisions as close to the customer as possible
  • Effective processes for individual solutions and concepts
  • Effective financial systems and controlling procedures

Delivery model

  • Self-delivery, i.e. all people directly employed by ISS
  • High consistency in delivery in terms of quality and timing
  • Flexibility and fast reaction to changing customer needs – on site
  • “Can do” attitude and courage to tackle even the largest tasks.

Integration

  • Effective integration of the ISS teams in the customer’s business
  • Efficient integration of people from the customer’s organization or incumbents
  • Complying with many different cultures and levels of education
  • Value adding synergy from an integrated suite of facility services (IFS)

Leadership principles

Leadership principles
Want to read more about our leadership principles? Click here

Segment Movies

Segment movies
Click here to watch movies from the industries we serve

Global offices & contacts 

ISS is present globally in 50
countries in Europe, Asia,
Pacific, Latin America and
North America.

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Bredgade 30, DK-1260 Copenhagen K, Denmark. Tel: +45 38 17 00 00