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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
White papers

Outsourcing

Creating a Security Request for Proposal

What is a Request for Proposal (RFP), how can it enhance the competitive bid process and how does a security Services company identify the types of information needed to write an effective RFP?



Published in October 2011

Working with Change Management in Service Outsourcing

Service outsourcing creates many changes. For the employees who will be outsourced the changes are significant but also for the rest of the organisation service outsourcing will lead to many changes.

Published in May 2011

Indirect Cost Savings When Outsourcing

Organisations are increasingly using outsourcing as a strategy to increase profitability, refocus on their core business and improve productivity and competitiveness.

Published in December 2010

Diversity in Outsourcing

The global workforce is experiencing significant demographic changes, and all organisations must develop and implement a diversity management strategy.

Published in September 2010

HR Issues to be Considered when Outsourcing Services

Although HR issues are crucial determinants of the success of service outsourcing processes, they are too often paid inadequate attention.

Published in January 2010

Multiskilling and Job Satisfaction in Outsourcing

Multiskilling is an effective way of organising jobs to boost productivity, flexibility and quality of service.

Published in August 2010