We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.
We put great effort into understanding our customers’ needs. We believe that facilities operational plans, objectives and targets have to be directly driven by customer needs.
ISS is a leading global provider of facility services, offering services on an international scale with leveraged knowledge and experience.
We have years of experience of helping our customers focus on their core business, by making their non-core jobs our speciality.
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Each week, 4.000 people join ISS. Learn more about the opportunities to join one of the largest companies in the world.
Founded in 1901, ISS has grown significantly with presence worldwide and remarkable revenues and margins.
We strongly believe that the long term success of our company depends on the balance of social, environmental and economical aspects of our business.
The ISS Operational Process Framework is aimed at all personnel involved in the operational management of large and complex contracts. The Account Management team is responsible for complying with the overall processes, developing supporting local procedures and tools to ensure that the customers’ requirements are fulfilled. The operations framework comprises three processes: Planning, Core Delivery, and Support.
Customers will benefit from the Operational Processes in several ways. As well as providing guidelines based on the best practices found in the ISS group, including contract, financial and personnel management, the framework enables customers to monitor the performance of the contracts they are involved in. Also working with the Operational Process framework creates transparency and a level of documentation which is unrivalled in the industry.
Read our white book ISS 2020 Vision about scenarios for the future of the global facility management industry here.
ISS leverages knowledge and experience between countries to the benefit of our customers.