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We report on our performance within three areas: People, planet, and profit. At this stage of our reporting journey, we do not have data or targets for the partner area.
People |
2011 |
2010 |
2009 |
2008 |
Number of employees |
534,519 |
522,700 |
485,847 |
472,801 |
-Full time % |
73% |
73% |
71% |
69% |
-Part time* % |
27% |
27% |
29% |
31% |
Total workforce
-Front-line
-White collar |
505,265
29,254
|
494,109
28,591
|
N/a
N/a
|
N/a
N/a
|
Turnover
-% All employees
-% Front-line
-% White collar
|
45%
46%
23%
|
49%
53%
16%
|
39%
41%
16%
|
49%
51%
24%
|
Hours of training
-Front-line
-White collar |
2,212,730
396,402
|
2,605,633
382,255
|
N/a
N/a
|
N/a
N/a
|
Absentee rate |
2,3% |
2,3% |
N/a |
N/a |
Incidens of discrimination |
29 |
48 |
N/a |
N/a |
Fatalities |
7 |
5 |
N/a |
N/a |
Lost time Incident Frequency (LTIF)** |
10 |
11 |
N/a |
N/a |
Exposure hours (million hours) |
930.7 |
908.4 |
N/a |
N/a |
Number of Vehicles** |
23,485 |
24,960 |
N/a |
N/a |
Number of Vehicle Accidents |
6,453 |
5,574 |
N/a |
N/a |
|
Planet |
2011 |
2010 |
Unit |
Electricity consumption |
100,734 |
91,995 |
Mwh |
Electricity emissions |
4,165 |
4,192 |
tonnes CO2 |
Electricity costs |
88.4 |
76.2 |
million DKK |
Vehicle emissions*** |
92,834 |
72,924 |
tonnes CO2 |
Business Travel emissions**** |
16,510 |
3,660 |
tonnes CO2 |
Water consumption |
702,690 |
N/a |
m3 |
Profit |
2011 |
2010 |
Unit |
Revenue |
77,644 |
74,074 |
million DKK |
EBITA |
4,165 |
4,192 |
million DKK |
Net Finance costs |
2,807 |
2,566 |
million DKK |
Taxes paid |
749 |
697 |
million DKK |
Staff costs |
50,089 |
47,990 |
million DKK | |
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*) Defined as employees working an average of less than 30 hours per week for ISS.
**) A LTI is defined as any work related injury or occupational illness which results in a person being unfit for his/her normal duties for more than 24 hours any day after the injury. The LTIF is based on 1 million exposure hours.
***) Covers 17,206 leased vehicles comprising 74% of the fleet in 2011; 13,824 leased vehicles comprising 55% of the fleet in 2010.
****) In 2010, we reported emissions from Group and 5 countries. In 2011, we report emissions from Group and 30 countries.
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Objectives & TargetsWe have set out objectives and targets to improve in the areas of People, planet, and profit .
Read about our objectives and targets here
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CR Report 2010The CR report 2010 presents our approach to CR, Governance, initiatives in People. Planet, Profit and Partners.
Read our CR report 2010 here |
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See our CR initiativesIn recent years, a number of adjustments and additions to the ISS CR framework have been developed, leading to several strategic initiatives
Learn more about our initiatives here |
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